Terms and Conditions
Welcome to Kidankam!
By accessing or using our website (www.kidankam.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the site. These terms govern your use of the website and any associated services provided by Kidankam (operated by Saralgiri India Pvt. Ltd.).
- User Account Creation
To place an order on Kidankam, users must create an account. During account creation, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Kidankam reserves the right to suspend or terminate accounts that are in breach of these terms or used for unauthorized activities.
- Order Acceptance and Cancellation
Order Confirmation: Once you place an order, we will send you an order confirmation via email. This confirms that we have received your order but does not constitute acceptance of your order.
Order Acceptance: Orders are accepted when they are processed and shipped. Kidankam reserves the right to cancel or refuse any order for any reason, including but not limited to product unavailability, pricing errors, or issues with payment.
Customer Cancellations: You may cancel your order at any time before it is shipped. Once an order is shipped, it cannot be canceled, but you may return the product in accordance with our Return & Refund Policy.
Company Cancellations: In rare cases, Kidankam may cancel your order after it has been accepted if unforeseen circumstances arise. In such cases, we will notify you and issue a full refund.
- Product Availability and Pricing
Availability: All products listed on the site are subject to availability. If a product is out of stock after your order has been placed, we will notify you and provide you with alternative options or issue a refund.
Pricing: Prices listed on the website are accurate to the best of our knowledge. However, we reserve the right to correct pricing errors. If a pricing error is identified, we will contact you with the correct price before proceeding with the order or canceling the order and issuing a refund.
- Shipping, Returns, and Refunds
Please refer to our Shipping Policy and Return & Refund Policy for detailed information on shipping methods, return conditions, and refund processing.
- Intellectual Property Rights
All content available on Kidankam, including but not limited to text, images, product descriptions, graphics, logos, trademarks, and software, is the exclusive property of Kidankam (Saralgiri India Pvt. Ltd.) or its licensors and is protected by applicable intellectual property laws.
You are granted a limited license to access and use the website solely for your personal and non-commercial use. Any unauthorized use of the website, including copying, reproducing, distributing, modifying, or exploiting any content, is strictly prohibited without our express written consent.
You may not use any of our trademarks or logos without prior written approval. All rights not expressly granted under these terms are reserved by Kidankam.
- Payment Methods
We accept various forms of payment, including credit cards, debit cards, UPI, and Razorpay. Payments must be made in full at the time of order placement. All payments are subject to validation checks and authorization by your card issuer or payment provider.
- Liability Disclaimer
While we strive to provide accurate and up-to-date information on the website, we make no representations or warranties regarding the completeness, accuracy, or reliability of any content or products featured on the site.
Kidankam (Saralgiri India Pvt. Ltd.) shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website, including but not limited to inaccuracies in product descriptions, delays in order processing, or issues with third-party links or services.
To the extent permitted by law, our total liability to you for any claims arising from your use of the site or any products purchased via the site is limited to the amount you paid for the product(s) in question.
- Termination of Access
We reserve the right to terminate or suspend access to the website or your account at any time, without prior notice or liability, for any reason, including breach of these terms. You may also terminate your account by contacting us, but any outstanding orders must be fulfilled or canceled according to our policies.
- Prohibited Activities
By using our website, you agree not to engage in the following prohibited activities:
- Unauthorized access: Attempting to gain unauthorized access to our website, servers, or data.
- Spamming: Sending unsolicited messages or content via the website or other users.
- Misuse of content: Copying, distributing, or altering any content on the website for commercial purposes without prior consent.
- Fraudulent activities: Engaging in any activities that involve fraud, such as providing false information or payment details.
Any breach of these terms may result in termination of access to the website and legal action, if necessary.
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana.
- Modifications to Terms
Kidankam reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage users to periodically review this page for updates. Continued use of the website after any changes indicates your acceptance of the modified terms.
- Privacy
Please review our Privacy Policy for details on how we collect, use, and protect your personal data.
Customer Support
For any questions or concerns about these Terms and Conditions, please contact our customer service team at:
- Email: contact@kidankam.com
- Hours of Operation: Monday to Friday, 09:00 AM to 06:00 PM
Kidankam reserves the right to amend these terms at any time. Changes will be effective immediately upon posting.